Privacy Policy

01 Introduction

This Privacy Policy applies to the website and services operated under the name Archana Shankar, including information related to Wrist Watch Analysis, Mobile Numerology, session bookings and enquiries.

In this policy, “we”, “our” and “us” refer to Archana Shankar and the business operating the website. “You” refers to visitors, customers and individuals who contact us or use our services.

02 Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

• Contact information: Name, email address, telephone number and other details you submit.
• Booking information: Preferred session date, time, appointment status and information needed to coordinate a booking.
• Enquiry information: Messages, questions or details you voluntarily provide when contacting us.
• Technical information: IP address, browser type, device information, pages visited and basic website usage data, where collected by our systems or service providers.
• Communication preferences: Your preferences for receiving service-related communications and any marketing consent you provide.

Please do not submit unnecessary sensitive personal information through website forms or ordinary email.

03 How We Use Your Information

We may use the information collected to:

• Respond to enquiries and requests.
• Schedule, manage and confirm sessions.
• Send booking confirmations, reminders and service updates.
• Provide the services or information you request.
• Maintain website security and prevent misuse.
• Improve our website, user experience and service operations.
• Meet applicable legal, regulatory and accounting obligations.
• Send promotional communications where permitted and where any required consent has been obtained.

04 Cookies and Similar Technologies

Our website or third-party services may use cookies and similar technologies to support essential website functionality, understand site usage, remember preferences or measure marketing performance.

Where required by applicable law, non-essential cookies or tracking technologies will be used only after the necessary consent is obtained. You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

05 Sharing of Information

We do not sell your personal information as part of our ordinary business operations. We may share relevant information only when reasonably necessary for purposes such as:

• Service providers: Website hosting, calendar booking, email delivery, communication platforms, analytics and technical support.
• Business operations: Payment or appointment service providers, where relevant to a requested transaction or booking.
• Legal requirements: Responding to lawful requests or protecting rights, security and property.
• With your direction: When you request or authorize a particular disclosure.

Third-party services may process information under their own privacy policies and terms. We encourage you to review those policies when using their services.

06 Booking and Communications

If you schedule a session, the information you provide may be processed by the booking platform used to manage appointments. Booking confirmations and service-related updates may be sent through email, telephone or WhatsApp, depending on the details you provide and the available communication methods.

Marketing messages will be sent only where permitted by applicable law and subject to any required consent. You can request to stop promotional communications at any time. Essential messages about an existing booking may still be sent when necessary.

07 Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorized access, alteration, disclosure or destruction.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You should avoid sharing sensitive information through unsecured communication channels.

08 Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including managing bookings, maintaining business records, resolving disputes and meeting legal obligations.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable law and legitimate record-retention requirements.

09 Your Privacy Rights

Depending on applicable law, you may have rights to request access to your personal information, correct inaccurate details, request deletion, withdraw consent or object to certain processing.

You may contact us using the details below to make a privacy request. We may need to verify your identity before acting on the request. Some information may need to be retained where required by law or for legitimate business purposes.

10 Third-Party Websites

Our website may contain links to third-party websites or platforms, including booking, social media and communication services. We do not control the privacy practices of those external services.

Any information you provide directly to a third party is subject to that party's own terms and privacy policy.

11 Children's Privacy

Our website and services are not intended to collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, contact us so that the matter can be reviewed and appropriate steps can be taken.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or legal requirements. The updated version will be published on this page with a revised “Last Updated” date where appropriate.

We encourage you to review this page periodically.

13 Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, contact us using the details below.